PowerSchool Problems Continue at $7 Million a Year

PowerSchool. There’s a can of worms for the newly elected North Carolina state superintendent of schools to dive into.

A June 9th letter sent by the HomeBase Leadership team to the NC Department of Public Instruction Leadership and PowerSchool team is packed with bombshells like massive outages, infrastructure failure, missing deliverables, issues with transitioning to in-house operation and more.

The issues with PowerSchool have been continual since its implementation.

Accompanying the letter was a spreadsheet with 286 incidents spanning 10 weeks, starting at the end of March and running through the beginning of June. The majority (around 90%) of these incidents involved ‘slow connectivity’, ‘loss of functionality’ and ‘down/unavailable’ .

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