Personalized and Reliable Help Desk Support You Can Trust
Is your current help desk support leaving you frustrated—being passed from one representative to another and repeatedly explaining the same issue? Are you often left wondering about the status of your ticket, with no clear answers or resolution in sight?
At Computer Logic Group (CLG), we understand the challenges of inefficient, impersonal support. That’s why our Help Desk services are tailored to provide the reliable, responsive, and personalized assistance you deserve. With CLG, you are paired with a dedicated Help Desk specialist who becomes your primary point of contact—ensuring consistent, effective support without the need to re-explain your issues.
Timely, Dependable Support When You Need It Most
When it comes to your PowerSchool® application, timely resolution of issues is critical to maintaining smooth operations. Our Help Desk team combines technical expertise with a commitment to resolving your challenges efficiently, allowing you to focus on what matters most: supporting your students and staff.
Why Choose Our PowerSchool Help Desk Services?
- Phone and Email Support: Reach out via the channel that works best for you, whether it’s phone or email.
- Dedicated Points of Contact: Each school is provided with two technical contacts and two additional contacts, ensuring direct, personalized support for your team.
- Business Hours Coverage: Receive dedicated support Monday through Friday, 8:30 AM – 5:00 PM EST, ensuring you’re covered during critical hours of operation.
- Dedicated Support Team: We specialize in PowerSchool, offering deep expertise and personalized attention to your school’s unique needs.
- Faster Resolution Times: Our efficient support ensures minimal downtime, helping you maintain optimal productivity.
- Scalable Solutions: Whether you’re a small district or a large network of schools, our services scale to meet your needs.
- Peace of Mind: With our proactive approach to system health and updates, you can rest easy knowing your PowerSchool environment is in good hands.
Don’t let technical frustrations slow down your operations. Partner with CLG for a superior Help Desk experience that’s customized to meet your needs.